What information do we collect about you?
The exact information we keep related to your use of our website depends on what you do. When you visit our website, we only keep track of the following information about you: the pages you visit, your IP address, and an identification of your browser and type of computer.
If you use the contact form to contact us, we also keep the details you submit.
If you are one of our customers, we also keep track of your contact and billing details.
Who collects this information about you?
We do, namely Multilex bvba. The address of our registered office is Keerstraat 49, 1760 Roosdaal, Belgium. Our KBO/CBE number is BE 0632.686.161. The easiest way to contact us is by emailing email@example.com.
How do we collect this data?
By filling in the contact form, you authorise us to collect this data. When placing an order, you will be asked to fill in your billing details. Your browser sends data about which browser and type of device you use, as well as cookies. Your device sends us your IP address.
Why do we collect this information, and how do we use it?
If you want to contact us, we need this information to get back to you.
In addition, we use certain data (browser, unique identification, number of times a link is clicked in our newsletter) to improve our site and newsletter, to provide more relevant information, and to gain insight into the parts of our website, products and services which generate the most interest.
Cookies improve user experiences of site functions, such as staying logged in or selecting a language. Data about your page visits helps us to both improve the site on the one hand, and to analyse and solve any problems on the other.
You can always oppose the use of your data for direct marketing by sending an e-mail to firstname.lastname@example.org.
How long do we keep data about you?
We store data no longer than necessary. A website visitor’s information is stored 5 years. We retain the account details of customers for as long as the law requires us to do so.
Who do we share this information with?
We use most of the information ourselves, and share it with nobody. Analysis of visitors to the public website is carried out within our own company. We share only the necessary information with external collaborators for the correct implementation of your assignment .
What are my rights?
The GDPR is focussed on you as an individual, and gives you a number of rights. For example, you are entitled to access the information we hold about you and correct any incorrect data. You can also ask us to delete data, and can oppose the transfer of your data to third parties. If you want to exercise any of these rights, please contact us by email or in writing.
You can delete cookies which identify you in the settings of your browser. You can also set your browser to use no cookies at all, but this may cause certain parts of the website to malfunction.
However, it is the case that certain legal or contractual obligations prevail over your right to be forgotten. For example, we must be able to contact our customers at any time, and we must comply with Belgian accounting requirements. If you believe that your rights have been violated, you can file a complaint with a supervisory authority. In Belgium, this authority is the Privacy Commission.